Blog

Jan 21, 2020

USAT Ponders What’s Next for Retailing at CES 2020

CES 2020 Retail Panel
CES

Recently our CMO, Maeve McKenna Duska, took part in Living in Digital Times’ High-Tech Retailing Conference at CES 2020. The panel, “New Paradigms for Retailers” looked at the how the old adage “a man walks into a store,” is no longer the norm. “From showrooms to special events, retail is showing up in the hippest, most […]

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Jan 10, 2020

Younger Operators, Sustainability and the Future of Vending

Young woman getting coffee from machine
Healthy Vending

In the last ten years, we have seen a steady growth of younger business owners within our vending and self-serve retail customer base, many of whom have taken over family-owned businesses. Whether it is adopting next generation payment technology, expanding to healthier products choices, or implementing work-life balance initiatives in their offices, the next generation […]

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Dec 4, 2019

Thinking of Selling Your Business? The Right Technology Could Mean More Money

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Unattended Retail

  We have heard that for many unattended and self-serve retail operators that succession planning is top of mind. And with this, a discussion emerges around selling their business and how to get the most value for it.  With the continued integration of next-generation technology across the unattended retail industry, what was once a simple […]

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Aug 29, 2019

3 Ways to Make Micro Markets Profitable with 50+ Employees

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Unattended Retail

  A few blog posts ago, we covered the 5 capabilities most operators need from their micro market systems (view blog post ). Today, we will be looking at our favorite tips from our recent webinar with Mike Cascione Jr. (CC Vending), Michael Johnson (Yoke Payments), and Ben Mills (USA Technologies) on how to make micro […]

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Aug 5, 2019

Three Self-Serve Retail Models to Connect and Engage with Your Customers

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Unattended Retail

Times are changing, and technology is catching up – cashless payments can be found almost anywhere, from break rooms to airports to stores. It is a trend that started long before Amazon Go and is continuing to grow along with the continuous growth of the digital world. Consumers are enjoying self-serve kiosks, micro-markets, and interactive […]

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Jul 29, 2019

5 Capabilities You Need from Your Integrated OCS Software

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Office Coffee Service

In our latest blog series, we’ve been looking beyond the capabilities of cashless to explore the other top features that unattended retail and micro market operators should look for in an enterprise software solution. In this last installment of our series, we’ll be focusing our attention on the capabilities that operators need from their integrated […]

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Jul 10, 2019

Micro Market, Major Capabilities: 5 Capabilities You Need from Your Integrated Micro Market Software

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Unattended Retail

In our last blog post, we discussed the top five capabilities—outside of cashless transactions—that retail operators should be looking for in an enterprise software solution. Now, we’re going a step further, exploring the functionality that operators need from their micro market software.  Micro markets, which offer automated self-checkout and unattended payment experiences, require more than just […]

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Jun 17, 2019

The Three C’s of Recruiting the Next Generation of Self-Serve Leaders

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Industry News

Both Millennials and Generation Z will make up a majority of the workforce by next year. Early Millennials are approaching late 30s, and taking on greater leadership roles in their companies, while Generation Z is just entering the workforce.  Sometimes dubbed as “the instant gratification generation,” this younger cohort comes with a set of expectations […]

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Jun 7, 2019

Your Business is Changing: Six Future-Forward Capabilities Your Enterprise Solution Needs Beyond Cashless

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Cashless Trends

As an unattended retail operator, you already know that the industry is rapidly shifting towards cashless and mobile transactions—especially as a new generation of customers embraces the convenience of cashless like never before. Already, 79% of Gen Zers surveyed report using a digital payment service at least once per month. But while cashless is the […]

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