Blog

Mar 18, 2020

The Key to Employee Retention in an Unattended Retail Operation

Jared Detwiler of One Source Refreshment
Unattended Retail

Best practices for reducing turnover and incentivizing employee performance In today’s competitive job market, sometimes finding the right new-hire isn’t the most difficult part, but rather it is how you plan to retain them for years to come. In an interview with Jared Detwiler, VP of Operations at One Source Office Refreshment Services, he opens […]

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Mar 13, 2020

The Unattended Gap: Why It’s Time for Traditional Retail to Take the Plunge

Maeve Duska, CMO, USA Technologies
Unattended Retail

  The bigger the ship, the harder it is to change course.  This old adage applies directly to retail right now, as companies and brands grapple with how best to innovate and serve a new kind of tech-savvy consumer. Unattended and self-serve retail are growing in demand and expanding into new and non-traditional markets, as […]

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Mar 2, 2020

The New Age of Digital Media and Elevated Consumer Experiences

Empire Vending Family
Micro Markets

Digital Screens and Micro Markets Are Accelerating Growth for Empire Vending How you deliver a positive and elevated consumer experience in today’s age has become one of the true differentiators that can set you apart from your competition. We sat down with Jonathan Abernathy from Empire Vending, located in Houston, TX, and talked about what […]

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Feb 28, 2020

Younger Generations Willing to Buy Non-Traditional Goods at Vending Machines and Spend More on Them

Millennial woman using vending machine
Unattended Retail

  As younger generations are being blamed for being industry “killers”, their penchant for advanced technology that simplifies and speeds processes like payments, offers instant gratification, and intuits their needs is propelling once sleepy industries like unattended retail into the spotlight. Recently we announced the results of a joint survey with PYMNTS which underscored the […]

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Feb 24, 2020

2020: The Emergence of Office Coffee Plus and Pantry Services

Bradlee Whitson KR Vending
OCS

Exclusive Interview with Bradlee Whitson, Operations Manager, K&R Vending “The paradigm is changing, instead of vending operators being the deliverers of product on the last mile, we are starting to become a solution provider to our clients,” said Bradlee Whitson, Operations Manager at K&R Vending Services. The start of a new year always presents an […]

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Jan 21, 2020

USAT Ponders What’s Next for Retailing at CES 2020

CES 2020 Retail Panel
CES

Recently our CMO, Maeve McKenna Duska, took part in Living in Digital Times’ High-Tech Retailing Conference at CES 2020. The panel, “New Paradigms for Retailers” looked at the how the old adage “a man walks into a store,” is no longer the norm. “From showrooms to special events, retail is showing up in the hippest, most […]

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Jan 10, 2020

Younger Operators, Sustainability and the Future of Vending

Young woman getting coffee from machine
Healthy Vending

In the last ten years, we have seen a steady growth of younger business owners within our vending and self-serve retail customer base, many of whom have taken over family-owned businesses. Whether it is adopting next generation payment technology, expanding to healthier products choices, or implementing work-life balance initiatives in their offices, the next generation […]

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Dec 4, 2019

Thinking of Selling Your Business? The Right Technology Could Mean More Money

selling-your-business-technology-blog
Unattended Retail

  We have heard that for many unattended and self-serve retail operators that succession planning is top of mind. And with this, a discussion emerges around selling their business and how to get the most value for it.  With the continued integration of next-generation technology across the unattended retail industry, what was once a simple […]

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Aug 29, 2019

3 Ways to Make Micro Markets Profitable with 50+ Employees

Ways-to-Make-Micro-Markets-Profitable[blog]-01
Unattended Retail

  A few blog posts ago, we covered the 5 capabilities most operators need from their micro market systems (view blog post ). Today, we will be looking at our favorite tips from our recent webinar with Mike Cascione Jr. (CC Vending), Michael Johnson (Yoke Payments), and Ben Mills (USA Technologies) on how to make micro […]

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Aug 5, 2019

Three Self-Serve Retail Models to Connect and Engage with Your Customers

Forbes-Article-Blog-Image-01
Unattended Retail

Times are changing, and technology is catching up – cashless payments can be found almost anywhere, from break rooms to airports to stores. It is a trend that started long before Amazon Go and is continuing to grow along with the continuous growth of the digital world. Consumers are enjoying self-serve kiosks, micro-markets, and interactive […]

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