The Move to 4G LTE

Upgrade and protect your business.

Avoid the uncertainty of 2G/3G devices losing signal strength in the field, and upgrade to USAT’s ePort G10 series for faster, more reliable 4G LTE capabilities.

eport card reader, telemeter and interactive device

3G Upgrades, Made Easy.

Know exactly what devices need upgraded, and where.

ePort Reader White

View USA Live devices:

  1. Login to USA Live
  2. Select “General” tab, “home”
  3. Run your “Device Details Report”
  4. Sort the “Modem” column for your 2G/3G devices. For ePort Interactive devices, use the “Communication Method” column to locate any 3G devices.
  5. Use the “Sunset Date” column to view which ones are on Verizon CDMA Roaming Networks, with a sunset date of 12/31/20.
  6. View the “EMV” column to determine if the device is connected to an EMV contactless acceptance readers.
  7. Take advantage of telemetry and cashless kit Super Deals for all of your upgrade orders placed by February 28th, 2021.*

    • ePort G10 Telemeter: Up to $14 Off
    • ePort G10-S Cashless Kit: Up to $20 Off
    • ePort G10 Pulse Kit: Up to $25 Off
    • ePort G10 Chip Kit: Up to $10 Off

LOG INTO USA LIVE

View Seed devices:

  1. Login to Seed
  2. Select “Custom Reports”
  3. Run your “Device Details – Carrier Sunset Report”
  4. The report will display your 2G/3G devices, and which ones are CDMA on roaming partner networks with an earlier sunset date.
  5. Take advantage of ePort cashless kit Super Deals for all of your upgrade orders placed by February 28th, 2021.*

    • ePort G10 Telemeter: Up to $14 Off
    • ePort G10-S Cashless Kit: Up to $20 Off
    • ePort G10 Pulse Kit: Up to $25 Off
    • ePort G10 Chip Kit: Up to $10 Off

LOG INTO SEED


icon-cellular-connections

Quickly prioritize your Verizon CDMA roaming partner devices.

Protect your business by prioritizing your older 2G devices and your 3G Verizon CDMA (roaming) devices in the field to 4G LTE by December 31st, 2020. Take advantage of great rates and start upgrading.

VIEW CDMA DEVICES

Enable EMV contactless “tap”.

Banks are issuing contactless cards at an increasing rate than ever before, which could be due to the acceleration of “touchless” payments from the onset of COVID-19. While no published date has been announced by card brands, the networks strongly encourage that operators complete their device upgrades to 4G LTE, as well as EMV enabled by August 2022. Learn more about EMV in our FAQ’s.

VIEW FAQS


2G/3G Upgrade Options

ePort G10-S Telemeter Only

Updated telemeter with Verizon 4G/LTE connectivity.

Get up to $25 off if you order by January 31st, 2021.*

Kit Includes:

G10 telemeter only

At a Glance:

4G/LTE Connectivity; Ultra-Fast Processing; Mobile Wallet Ready; Stored Value Compatibility; VMS Integration; Remote Monitoring

eport g10-s kit

ePort G10-S Kit

Modular cashless payment solution with Verizon 4G/LTE connectivity.

PAYMENT TYPES:

EMV Contactless, NFC/RFID, Magstripe, Mobile Wallet, MORE Loyalty Card

INCLUDES:

G10 card reader and G10 telemeter

At a Glance:

4G/LTE Connectivity; Ultra-Fast Processing; Mobile Wallet Ready; Stored Value Compatibility; VMS Integration; Remote Monitoring

Get up to $30 off if you order by January 31st, 2021.*

eport g10 pulse kit

ePort G10 Pulse Kit

All the functionality you need, with all the features you want for coin-operated machines.

Payment TypeS:

EMV Contactless, NFC/RFID, Magstripe, Mobile Wallet. MORE Loyalty Card

Kit Includes:

G10 card reader, G10 telemeter, and pulse interface adapter

At a Glance:

4G/LTE Connectivity; Ultra-Fast Processing; Maximum Data-Capture; Stored Value Compatibility; VMS Integration; Remote Monitoring

Get up to $30 off if you order by January 31st, 2021.*

ePort G10 Chip Kit

Advanced security with EMV contact and contactless payment acceptance.

Payment Types:

EMV Contactless, EMV Chip-card, NFC/RFID, Magstripe, Mobile Wallet, MORE Loyalty Card

KIT INCLUDES:

G10-Chip card reader and G10 telemeter

At a GlancE:

4G/LTE Connectivity; EMV certified; Ultra-Fast Processing; Maximum Data-Capture; Stored Value Compatibility; VMS Integration; Remote Monitoring

Get up to $20 off if you order by January 31st, 2021.*

*Promotional Exclusions: Offers may not be combined with any other discounts or offers. Offer cannot be applied to orders prior to February 1st, 2021. Promotions are subject to changes. Exclusions may apply. Contact your USAT representative or click here for details. Limit of up to 100 devices or kits per customer/account.

Ready to start upgrading your devices?

FAQ’s

Q: When will the 3G Network officially sunset?

A: Each cellular carrier has specific dates specific to their network. Please view our 3G Blog for the full detailed chart. 

Q: How long will my devices last once I upgrade to 4G LTE?

A: 4G is not going anywhere anytime soon, 3G started in 2002 and is still active today, 4G is currently planned to be used for at least another decade, sources indicate that 4G will be serviced through 2030.

Q: What are the requirements and timeline around upgrading my devices to accept EMV?

A: While no published date has been announced by card brands, the networks strongly encourage that operators complete their device upgrades to 4G LTE, as well as EMV enabled by August 2022.

Q: Am I required to accept EMV Chip and Tap, or is Tap all I need?

A: In the small ticket market, specifically vending, EMV Chip will not be a required method of payment, as contactless becomes the payment method many consumers globally are now choosing. EMV contactless “tap” should be all you need to support the card brands and your consumers’ move to EMV.

Q: How will I know what devices currently accept EMV contactless?

A: Many 4G LTE ePort devices received an “over the air” upgrade to accept EMV tap in February/March 2020. Customers can easily view their 2G/3G devices in the field, by logging into USA Live or Seed and running a “Device Details Report”. This report will show what devices are 2G/3G and which ones are connected to an EMV enabled card reader.

Q: What if I am a Seed Cashless Plus customer and don’t see “Custom Reports” in Seed?

A: For Seed Cashless Plus customers please contact our App Support Team at Appsupport@usatech.com or call 800-227-3657 for assistance.

Q. How does a Seed customer swap an old device for an ePort inside of mycantaloupe.com?

1. Install the ePort on the machine and power it on.

2. The device should start to report and send a DEX file to the server.

3. Then unlink the Seed device from the Asset in Seed web.

4. Once the ePort device reports in, go into the Edit Machine Settings page, select USAT as the “Remote Telemetry Provide”; and then find the Telemetry ID for the ePort device, select it, and save the changes.

5. The next time the device sends a DEX file, it will populate the planogram with any new sales data.

NOTE: If you cannot find the device inside of Seed, what most likely has happened is your “auto create” is still active. Please contact App Support at Appsupport@usatech.com, or call 800-227-3657, or reach out to your CSM for assistance in turning off “auto create”.