Frequently Asked Questions

Q: What are the benefits of offering a Business Express® Center in place of a traditional business center?
A: The Business Express® Center enables you to offer your guests 24 hours a day, 7 days a week access to office equipment. Because the center is set up to accept cashless payment, no personnel is needed to man the center and your guests enjoy the convenience of charging their usage to their credit card.

Q: What is included in a Business Express® Center?
A: There are several versions of the Business Express Center available, depending on your hotel brand standard. Packages can include a laptop print workstation providing those who travel with laptops with Internet connectivity, a copier workstation, a fax workstation, and a PC workstation with popular business software, internet access and email.

Q: How do I determine which purchase, lease or revenue share program is best for my hotel?
A: Based on your hotel's profile an account representative can determine which program - purchase, lease or revenue share - will have the most profit potential.

Q: Where are your Business Express® Centers currently located?
A: Business Express® centers are located throughout North America in libraries, universities and worldwide hotel chains such as Marriott, Radisson, Ramanda, Doubletree, Crown Plaza, AmeriSuites, Holiday Inn, Best Western, Sheraton, Hampton Inn, Clarion, Ritz-Carlton, Four Points, Hyatt, and Hilton.

Q: Are there opportunities to increase my revenue with Business Express®?
A: Business Express® allows your hotel to offer its guests access to the business services that are most requested while traveling. Because the center offers traditional business center services with the added convenience of a cashless payment system, the center is available to your guests 24 hours a day, 7 days a week, whether or not they have cash on hand and without the need of hotel staff. This offers your hotel competitive differentiation and builds customer loyalty as they come to rely on the convenience available to them during their stay. The "always open" Business Express® also increases your revenue opportunities by extending your centers' hours of operation.

Q: Can the Business Express® cashless system be integrated into my existing business center machines?
A: Yes. Our system can be integrated into your existing business center equipment using our Transact® credit card acceptor/payment processor.